Question 1

What areas around Chicago do you serve?

Accepted Answer

Chicago Ridge, Oak Lawn, Orland Park, Tinley Park, Palos Heights, Lemont, Burbank, Bridgeview, Hickory Hills, Worth, Evergreen Park, Aurora, Oswego, St. Charles, Naperville, Plainfield, and all Chicagoland suburbs within roughly 12 miles of Lemont, IL.

Question 2

Are you licensed and insured in Illinois?

Accepted Answer

Yes — Cousins Construction is fully licensed, bonded, and insured in the State of Illinois with general liability and workers' compensation coverage.

Question 3

Do you offer free estimates?

Accepted Answer

Every project starts with a free on-site inspection and written, itemized estimate — no obligation, no high-pressure sales.

Question 4

How long is the typical roof in Chicago expected to last?

Accepted Answer

Most architectural asphalt shingle roofs last 20–30 years in Chicagoland. Heavy hail seasons and ice-dam cycles can shorten that. Annual inspections after year 12 catch problems early.

Question 5

Do you do storm and hail damage claims?

Accepted Answer

Yes — storm damage restoration is a core service. We document damage, meet your adjuster on-site, and handle the claim from inspection to final invoice with any major insurance carrier.

Question 6

Do you handle permits?

Accepted Answer

Yes — we pull all required Cook County and municipal permits and schedule any required inspections as part of every roofing or remodeling project.

Question 7

Do you offer financing?

Accepted Answer

Yes — we partner with reputable lenders to offer zero-down and low-monthly financing options for qualified homeowners on roofing, siding, and full exterior remodels.

Question 8

What roofing brands do you install?

Accepted Answer

GAF, Owens Corning, CertainTeed, IKO, and Atlas asphalt shingle systems. We're certified installers in multiple manufacturer programs.

Question 9

What's the best siding for Chicago weather?

Accepted Answer

Insulated vinyl and James Hardie fiber cement both handle Chicago freeze-thaw cycles well. Insulated vinyl adds R-value; fiber cement gives fire and impact resistance.

Question 10

Can I bundle services to save money?

Accepted Answer

Yes — bundling roof, siding, and gutters into a single project typically saves 10–20% versus three separate jobs because we only mobilize once.

Question 11

How fast can you start?

Accepted Answer

Most full replacements start within 1–3 weeks of contract. Emergency repairs and tarping for active leaks are typically within 24–48 hours.

Question 12

Will you provide references?

Accepted Answer

Yes — at your free estimate we'll provide several recent customer references in your Chicagoland neighborhood you can call directly.

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